Ofcom published its second report on the quality of live subtitles in UK TV programmes. The report shows that broadcasters are beginning to make improvements in some areas of subtitling. However, it finds that some issues – such as the delays between speech and the corresponding subtitle appearing on screen, known as latency – remain a problem.
Ofcom welcomes the fact that broadcasters are now making greater use of block subtitles in live programmes. These allow several words to appear at once as a single block and are easier and quicker for viewers to read than scrolling subtitles.
Last year, Ofcom required broadcasters to start measuring the quality of live TV subtitles. This work is intended to identify areas where broadcasters can improve subtitles to benefit viewers.